Privacy Notice

The privacy notice for Aurello Holistics ('Company', 'We', 'Us' or 'Our'), describes how and why we might collect, use, store and/or share ('Process') your information when you use our ('Services') such as when you: 

Visit our website www.aurelloholistics.co.uk or engage with us in other related ways, including any sales, marketing or events. 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns please contact us at aurelloholistics@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by scrolling down the page and reading the notice in full. 

What personal information do we process? When you visit, navigate or use our services, we may process personal information depending on how you interact with Aurello Holistics and the services, the choices you make, and the products and features you use. 

Do we process any sensitive personal information? We do not process sensitive personal information. 

Do we receive information from third parties? We do not receive information from third parties. 

How do we process your information? We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 

How do we keep your information safe?

We have organisational and technical processes in place to protect your personal information. No electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, therefore we cannot guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly access, steal, collect or modify your information.

What are your rights?

Depending on where you are geographically located, the applicable privacy law may mean you have certain rights regarding your personal information. 

How do you exercise your rights?

The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with the applicable data protection laws. 

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to u, when you express an interest in obtaining information from us, when you contact us and when you participate in activities on the services. 

The personal information we collect depends on the context of your interaction with us and the services we provide, the choices you make and the features and services that you use. The personal information we collect may include: 

-Names 

-Phone numbers

-Email addresses. 

All information you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information. 

HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons depending on how you interact with our services, including: 

-To deliver and facilitate delivery of services to the user.

-To respond to user enquiries/offer support

-To send administrative information to you

-To fulfil and manage your service booking

-To request feedback

-To send you marketing and promotional communications (This is in accordance with your marketing preferences. You can opt out of our marketing emails at any time by requesting this via email at aurelloholistics.co.uk). 

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations: 

- Business transfers (In connection with, or during negotiations of, any merge, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  

- When we use Google Maps Platform APIs. (To find out more please refer to googles privacy policy). 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information. 

HOW LONG DO WE KEEP YOUR INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (Such as tax, accounting or other legal requirements)

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information or if this is not possible (For example, because your personal information has been stored in a backup archive) then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

HOW DO WE KEEP INFORMATION SAFE

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment. 

WHAT ARE YOUR PRIVACY RIGHTS?

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can do this by contacting us using the contact details provided below in the HOW CAN YOU CONTACT US ABOT THIS NOTICE section. 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by contacting us using the details provided below in the HOW CAN YOU CONTACT US ABOUT THIS NOTICE section.  You will then be removed from the marketing lists. However we may still communicate with you for example if you make a booking, to respond to service requests or enquiries or for other non marketing purposes. 

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies this could affect certain features or services of our services.

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice you may email us at Aurelloholistics@gmail.com or by post to: 

23 Further Wore, Radley, Abingdon, OX14 2DW, United Kingdom. 

HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update or delete your personal information, please submit a request by emailing Aurelloholistics@gmail.com.